Can I place my order on your website?

Yes, once you have registered and have received your username and password by email.

How can I make a damage claim?

Case shortage or damage must be noted on the delivery receipt and reported to our Customer Service team immediately at 256-350-3206. Download and print a Merchandise Claim Form from our website. Fill out the form completely and email, fax or mail it to the attention of Customer Service.

Why can’t I view the JWM on-line catalog?

You must register with JWM using your tax ID number before you can view our on-line catalog. This protects our customer so that the end consumer cannot view the prices of our items. It’s a very simple and easy process that walks you through every step.

I am an international customer. Can I register on your website?

Yes, you can. Click Here. Note, a freight forwarder is preferred for International Shipments.